Teradata Recruitment Drive :-
Teradata is hiring candidates for the role of Technical Support Specialist-Intern for the Hyderabad locations. The complete details about Teradata Recruitment Drive are as follows.
| Company Name | Teradata |
| Job Position | Technical Support Specialist-Intern |
| Job Location | Hyderabad |
| Salary Package | up to 3 L.P.A* |
| Experience | Fresher |
| Batch | 2024 and Before |
| Website | Teradata.com |
| Last date to apply | Apply ASAP |
What We Do:
- The Teradata Global Support Organization-Base (GSO BASE) Support team is a 24×7, high volume global support centre. Along with incident management, we provide technical/functional knowledge necessary to resolve customer’s problems, both internal and external. The support is provided in multiple languages across the globe.
What You’ll Do:
- The Technical Support Specialist – Intern works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer. You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools. You are required to have both strong technical and interpersonal skills. The work environment requires 24×7 coverage which is achieved via follow the sub-Model, on-call rotations, and extended hours, as needed, to accommodate customer needs. This position will also be supporting international customers in Japan for after hours and the ability to be proficient in English is a plus.
What Makes You a Qualified Candidate:
- Effective oral and written communications skills in English language.
- 0-1 years of Technical Support related experience.
- Good Database and Operating System knowledge
- Experience in Help Desk/Customer service position is a plus
Who You’ll Work With:
- As the Technical Support Specialist for GSO BASE typically works in a collaborative environment and interacts with various teams and individuals within Teradata. Some of the key stakeholders and colleagues that a Technical Support Specialist- Japanese Support may work with Customers, Product Support Engineers, Platform support engineers, Service Experience Managers, Critical Support Managers, Infrastructure and Operations Teams, Training and Onboarding Teams, Third-party Vendors and other Engineering teams.
How to apply for Teradata Recruitment Drive 2024:-
- Click on the “Apply Here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before create an account.
- After registration, log in and fill in the application form with all necessary details.
- Submit all relevant documents, if requested ( e.g. resume, id proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
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