Mphasis is hiring candidates for the role of Technical Support Engineer for the Bangalore and Pune locations. The complete details about Mphasis Recruitment Drive are as follows.

About Mphasis:

• Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Job Summary:

• Candidates with a 0 – 2 years of Service Desk experience – Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts.
• Years of experience needed – 0-2 years.

Technical Skills:

• Operating Systems, Desktop, Laptop, MDM, Office 365, Password reset management, MS Office, Printer, COTS Applications, Exchange Server, VPN, VOIP, other end devices and SharePoint.

Management Skills:

• Active listening and probing skills
• Effective business communication skills
• Navigate through ticketing tools and knowledge base articles.

Behavioral Skills :

• Receptive for feedback and willing to learn.
• Positive attitude and team player

Certifications Needed:

• Any graduate
• No certification required.

How to apply for Mphasis Recruitment Drive 2024:-

1. Click on the “Apply Here” button provided below. You will be redirected to the official career page.
2. Click on “Apply”.
3. If you have not registered before create an account.
4. After registration, log in and fill in the application form with all necessary details.
5. Submit all relevant documents, if requested ( e.g. resume, id proof).
6. Verify that all the details entered are correct.
7. Submit the application form after verification.

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