PTC Recruitment Drive :-
PTC is hiring candidates for the role of Product Specialist for the Gurugram, India locations. The complete details about PTC Recruitment Drive are as follows.
| Company Name | PTC |
| Job Position | Product Specialist |
| Job Location | Gurugram, India |
| Salary Package | Not Disclosed yet |
| Experience | Fresher/Experience |
| Website | PTC.com |
| Last date to apply | Apply ASAP |
Responsibilities of the candidate:
- Ensure customer success by owning customer issues, advocating on their behalf to meet or exceed expectations
- Provide solutions and/or workarounds to resolve difficult/complex technical issues
- Work cross-functionally with peers, developers, product owners, management, and other departments to develop and deliver successful customer solutions
- Provide support for customer escalated cases, if required
- Ensure continuous knowledge transfer and customer self-help; by documenting developed solutions that are aligned with our KCS best practices and standards
- Take responsibility for continuous improvement and development by participating in training/workshops as required
- Manage assigned cases; utilizing Sales Force to track, document, monitor, and communicate customer expectations, issues, status, action items, and deliverables
- Practice and support our ISO 9000 processes
- Provide backline support by collaborating, assisting, and sharing knowledge with local and cross functional teams as needed
- Work with peers worldwide to provide first class support for mission-critical customer issue
- Address enterprise down situations with utmost priority to ensure high availability of Application services provided to customers as per the defined SLA.
Requirements:
- Experience with SQL for Oracle and SQL Server databases
- Working knowledge of ETL tools like Informatica / Kettle to help resolve issues with the nightly batch jobs.
- Experience with Open-Source Technology (such as Apache Web-Server, Apache Tomcat)
- Solid understanding of Internet application technologies, including HTML, XML, Internet protocols, networking, firewalls, Web Server configurations, Internet application architectures based upon Java technology and Internet security
- Broad range of troubleshooting skills related to software functionality, application server setup, database management, data analysis, app server configuration, performance tuning, installation, migration, and upgrades
- Experience in implementation or support of enterprise business applications on Java technology
How to apply for PTC Recruitment Drive 2024:-
- Click on the “Apply Here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before create an account.
- After registration, log in and fill in the application form with all necessary details.
- Submit all relevant documents, if requested ( e.g. resume, id proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
| Apply Link | Click here to apply |
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