PTC hiring Product Specialist | Apply now

PTC hiring Product Specialist | Apply now

PTC Recruitment Drive :-

PTC is hiring candidates for the role of Product Specialist for the Gurugram, India locations. The complete details about PTC Recruitment Drive are as follows.

Company NamePTC
Job PositionProduct Specialist
Job LocationGurugram, India
Salary PackageNot Disclosed yet
ExperienceFresher/Experience
WebsitePTC.com
Last date to applyApply ASAP

Responsibilities of the candidate:

  • Ensure customer success by owning customer issues, advocating on their behalf to meet or exceed expectations
  • Provide solutions and/or workarounds to resolve difficult/complex technical issues
  • Work cross-functionally with peers, developers, product owners, management, and other departments to develop and deliver successful customer solutions
  • Provide support for customer escalated cases, if required
  • Ensure continuous knowledge transfer and customer self-help; by documenting developed solutions that are aligned with our KCS best practices and standards
  • Take responsibility for continuous improvement and development by participating in training/workshops as required
  • Manage assigned cases; utilizing Sales Force to track, document, monitor, and communicate customer expectations, issues, status, action items, and deliverables
  • Practice and support our ISO 9000 processes
  • Provide backline support by collaborating, assisting, and sharing knowledge with local and cross functional teams as needed
  • Work with peers worldwide to provide first class support for mission-critical customer issue
  • Address enterprise down situations with utmost priority to ensure high availability of Application services provided to customers as per the defined SLA.

Requirements:

  • Experience with SQL for Oracle and SQL Server databases
  • Working knowledge of ETL tools like Informatica / Kettle to help resolve issues with the nightly batch jobs.
  • Experience with Open-Source Technology (such as Apache Web-Server, Apache Tomcat)
  • Solid understanding of Internet application technologies, including HTML, XML, Internet protocols, networking, firewalls, Web Server configurations, Internet application architectures based upon Java technology and Internet security
  • Broad range of troubleshooting skills related to software functionality, application server setup, database management, data analysis, app server configuration, performance tuning, installation, migration, and upgrades
  • Experience in implementation or support of enterprise business applications on Java technology

How to apply for PTC Recruitment Drive 2024:-

  1. Click on the “Apply Here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before create an account.
  4. After registration, log in and fill in the application form with all necessary details.
  5. Submit all relevant documents, if requested ( e.g. resume, id proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.
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