Wipro Recruitment Drive :-
Wipro is hiring candidates for the role of Management Trainee for the Gurugram , India locations. The complete details about Wipro Recruitment Drive are as follows.
| Company Name | Wipro |
| Job Position | Management Trainee |
| Job Location | Gurugram , India |
| Salary Package | Not disclosed yet |
| Experience | Fresher/Experience |
| Website | Wipro.com |
| Last date to apply | Apply ASAP |
Role Purpose:
- The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
- Support process by managing transactions as per required quality standards
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Deliver:
- Process: No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
- Self- Management: Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Lists the competencies required to perform this role effectively:
- Foundation: Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
- Competent: Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
- Expert: Applies the competency in all situations and is serves as a guide to others as well.
- Master: Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.
Behavioral Competencies:
- Collaborative working
- Problem solving and decision making
- Attention to Detail
- Execution Excellence
- Client (Internal) Centricity
- Effective Communication
How to apply for Wipro Recruitment Drive 2024:-
- Click on the “Apply Here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before create an account.
- After registration, log in and fill in the application form with all necessary details.
- Submit all relevant documents, if requested ( e.g. resume, id proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
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